Shipping policy
Surely Shirts Shipping Policy
At Surely Shirts, we aim to deliver your orders promptly and efficiently. Please read our shipping policy carefully to understand our shipping processes and policies.
Shipping Locations:
We ship to addresses within the United States of America and international addresses. Please note that certain products may be restricted in some locations.
Processing Time:
- All orders are processed within 2-5 business days.
- Orders are not processed or shipped on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed. We will notify you via email of any significant delays.
Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. General delivery estimates are provided below:
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- Overnight Shipping: 1-2 business days
Note: Delivery times are estimates and do not account for processing time.
International Shipping:
- We offer international shipping to many countries. Shipping charges and delivery times will vary based on the destination.
- International customers are responsible for any customs fees, duties, and taxes that may apply.
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with tracking information.
- You can track your order using the provided tracking number on the carrier’s website.
Shipping Carriers:
- We use a variety of shipping carriers, including USPS, UPS, FedEx, and DHL, depending on the destination and shipping method selected.
Shipping Address Accuracy:
- Please ensure that all shipping information is correct. If there is an error in the shipping address, please contact us immediately at surelyshirts@gmail.com.
- Surely Shirts is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages:
- If your package is lost or damaged during transit, please contact us at surelyshirts@gmail.com within 7 days of the expected delivery date.
- We will work with the carrier to resolve the issue as quickly as possible.
Changes to Shipping Policy:
- We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us:
If you have any questions or concerns about our shipping policy, please contact us at:
Surely Shirts
Email: surelyshirts@gmail.com
Phone: (201) 702-8491
Effective Date: 19 June 2024